Day by day, by you
Ons Zorgteam is a mobile app for the parents and families of children with medical complexity.
Research & Analysis
Using design thinking, create the user experience for the transitional care unit for families of children with medical complexity. To design a family-centred tool for parents to support their empowerment and self-management in the hospital to home transition.
participation at JPH
Needs & Problems
Transition Journey map
Logo & motion graphics
For this project, our team worked together closely with our partner: The Emma Children's Hospital, one of the partners who are building "Het Jeroen Pit Huis". To understand the background and problem, we have used different research methods like desk research, participant observations and interviews with parents of chronically ill children, their doctors, many more stakeholders like respite care workers, an ADL assistant and other interventions. Because the families are inseparable from all these stakeholders who interact with them on a regular basis. With the information on hand, we created a Stakeholders Map and Transition journey map. These maps also allowed us to find the gaps for further research.
Transition Journey Map
Buttons Icons , Components & Input fields
High- fidelity Prototype
Physical Prototype Solution
An online platform for families to centralize their
progress and a connected device that entails
some elements of the digital experience.
turn on a light to let your family know you are thinking of them, or use it to tell a story!
Speak some kind words, sing a song,
or tell a bedtime story.
pick a different colour and intro sound
for each family member.